Travel programme trends 2020

2020 marks a new decade and new era in business travel. Exciting new technologies and services are already transforming the way we consume and experience business travel. This year, global business travel spend is set to reach US$1.7trillion* and travel buyer confidence is said to have reached a 5-year highˆ. Millennials are set to dominate
the business travel demographic*, bringing new attitudes and behaviours to the market which will change the way businesses develop and implement an effective travel programme. We outline some of the key trends tipped to influence your travel programme in 2020.

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