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Local solutions, delivered globally

CTM provides local service solutions to customers around the world. Please select your local region, and start experiencing the CTM difference!

Customer Case Studies

We love business travel, but we get the biggest kicks when we’re set complex challenges that drive our expert travel teams to think outside of the box.

Many of our customers come to CTM with travel programmes that simply aren’t delivering on their cost savings, efficiency or duty of care objectives. As the trusted travel management provider to thousands of businesses around the world, across a wide range of industries and business sizes, our knowledge and experience deliver significant value to every customer.

But don’t take our word for it. Here are just a few examples of our customer results.

Case Study: Travel Programme Implementation

Through initial implementation discussions, CTM identified a lack of controls in place surrounding travel and accommodation expenditure management.

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Case Study: Repatriation

CTM assisted the client in achieving multiple solutions to ensure traveller location visibility.

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Case Study: Global Implementation

The refined process is estimated to have saved our customer an additional 2% off gross air sales.

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Case Study: Cost Savings

CTM delivered one client over £760,000 in savings after the first year.

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Case Study: Online Adoption

One client increased from no online adoption (0%) to 95%.

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Case Study: Implementation

One client achieved successful implementation in just six weeks.

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Case Study: Virtual Payment Solution

A virtual payment solution saved one client approx. £11,500 in one year.

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Case Study: Global Consolidation

One client saved £252,873 through consolidating their global travel spend.

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Case Study: Online Adoption

CTM helped one client increase their online adoption to almost 90%.

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Case Study: Global Travel Programme Consolidation

USD $6M in savings in the first year.

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Case Study: Forecasting Technology

Our intuitive forecasting technology saved a client 14% on airfares.

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Case Study: Implementation

300 travel bookers trained and implemented in 3 months.

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Case Study: Cost Savings

Strategic travel program development delivers 21% savings.

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Take your business travel experience to new heights.