Customer service excellence is in our DNA
We understand that business travel is complex, requiring an intricate understanding of your business’s unique objectives, travel trends and traveller preferences to deliver results.
As such, we provide our customers with the support and service of a local, dedicated travel management team, led by a strategic account manager and supported by a highly experienced travel consulting team who will personally support your business and your people at every step of the journey.
Whether it’s implementing a complex travel programme, solving a tricky itinerary, or providing emergency travel support – our team are on hand to guide you through it.
We have developed good relationships with the travel team and managers. We’ve found CTM to be very experienced and knowledgeable, giving us good fare savings where possible and going the extra mile.
- Business Travel Consultant, Data Science Sector -
We are pleased to award our travel contract to CTM following a competitive RFP, in which CTM demonstrated fantastic knowledge of the market, took time to understand our business and our needs. The bid from CTM was backed up by an extremely professional team providing clarity at every stage. CTM has a leading technology suite to support and deliver to our business!
- Head of Procurement, Energy Sector -
We have a strong working relationship with the CTM team, we've found the team to be responsive to our needs and focused on learning the nuances of our demands for travel. We are very happy to be working with the CTM team and excited to be continuing our journey with them.
- Senior Corporate Governance Manager, Retail Sector -
I appreciate our account managers timely, professional and informative responses to my questions. The open and honest rapport we have extends to travellers having direct contact with her. This approach is appreciated by the business and gives travellers more confidence in the travel programme – this makes delivering development and changes less challenging.
- Travel & HR Compliance Manager, Payment Solution Sector -
Friendly support wherever and whenever you need it
Unlike many travel management companies, CTM provides localised after-hours emergency travel support to our customers. We do not outsource our consulting, so you can enjoy greater peace of mind knowing that friendly, local and knowledgeable assistance is available to you anytime and anywhere you need it.
Best-in-class service and expertise
CTM is a multi-award winning provider of travel management services globally – we are extremely proud that our people are continually recognised as being best-in-class for customer service and account management.
Every one of our expertly trained employees, from senior management through to travel consultants, have been specifically selected to ensure that our operational model adds value to our clients at every level of our service offering.
Experience the CTM difference today.Contact our team
People are the core of our success
Discuss your travel programme needs with our expert team today.
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Return on investment
CTM’s simple ROI philosophy means that for every pound spent on our travel management services, we’ll return more in savings.Find out more
We provide customers with a range of technology solutions, giving you greater control over your travel management solution.Find out more
We're proud of our results, but don't just take our word for it! Take a look at our customer case studies.Find out more