Travel Matters June 2018

www.travelctm.co.uk WELCOME | 03 Travel Matters magazine is published four times a year by Corporate Travel Management. Editor: Gillian Upton Design & Production: www.breakthegrid.co.uk On behalf of Corporate Travel Management: Natasha Baynes. While every effort is made to ensure accuracy, CTM cannot be held responsible for any errors or omissions. Printed by Vincent Press Limited, Dorking. UK Headquarters, One Carter Lane, London EC4V 5ER T: + 44 (0) 20 7429 9600 www.travelctm.co.uk To subscribe to Travel Matters, contact Natasha Baynes at Corporate Travel Management, on +44 (0) 207 429 9600 or email: natasha.baynes@travelctm.com IN THIS ISSUE 12 | UP CLOSE AND PERSONAL If you want services that go beyond CTMs day-to-day offering then check out what Elite can do for you 16 | SHREWD MOVES Travel risks are everywhere and span the unexpected too, from sexual orientation to the colour of your skin 18 | CTM SCORES AT INDUSTRY AWARDS A handful of CTM employees have been recognised by the business travel industry for their exceptional work over the last 12 months 15 | BOOM TOWN Poland and its capital city Warsaw are the success story of the EU but the government’s plan to change its successful growth model is casting a dark cloud over its future GREAT IDEAS CTM INSIGHT Signature to come We acquired the hugely successful Redfern Travel in late 2016 to complement our white glove style of service. This no-touch provider gave us another string to our bow for those clients wanting the majority of its bookings to go through a self-booking tool. Now, we have fully integrated the brand into CTM and unveiled the new look for the business. Check out page 18 for all the details. In stark contrast, read all about what Elite can do for you; this is CTMs offering for Ultra High Net Worth Individuals wanting bespoke business and personal travel (page 10). A different type of travel – with associated risks – is unpicked on page 12 where we look at the less obvious safety issues around the globe, while our partner International SOS looks at how to choose the safest hotel accommodation for your travellers (page 9). Saudi Arabia is the unlikely new entrant hoping to grab a slice of the lucrative global tourism market. Part of the ruler’s Vision 2030 strategy to lessen its dependence on fossil fuels, his plans are showcased on page 6. Elsewhere this issue we look at the trend for stand-up meetings (page 4), and profile Warsaw, one of the most successful economic stories to come out of the EU (page 15), while the GTMC rates the government’s long-term aviation strategy on page 5. Debbie Carling, Chief Executive Officer EMEA INDUSTRY NEWS 04 | MEETINGS MADNESS How you run meetings says more than you think about your company’s ethos and how you engage with staff; it’s time to re-think them 05 | BLUE SKY THINKING The GTMC reviews the government’s aviation report to see if it secures a sustainable future for the industry TRAVEL TRENDS 06 | TO BOLDLY GO Saudisation is just one of the many strategies employed by the kingdom’s progressive ruler to diversify the economy 10 | WAKE-UP CALL International SOS guides the wary traveller and travel manager to choosing the most secure accommodation FLY EMIRATES FROM LONDON STANSTED • Fly daily to Dubai onboard the Emirates B777 • Seamless onward connections to over 150 destinations via Dubai Terminal 3 • Mobile Boarding Pass enabled • OnAir Wi-Fi in the sky and in-seat power to stay connected when you fly • Make calls to people on the ground with mobile and data roaming services MORE TO DO, MORE TO ENJOY IN ECONOMY CLASS • ‘ice’ – award-winning entertainment with up to 3,500 channels on demand, available in up to 40 languages • Regionally inspired multi-course meals • Up to 35kg baggage allowance • Kids’ meals, toys and entertainment • 33 inch seat pitch with adjustable headrests EXPERIENCE A NEW LEVEL OF COMFORT IN BUSINESS CLASS • Complimentary Chauffeur-drive service within 50 miles of London Stansted and in over 75 destinations across the Emirates network • Priority boarding and baggage arrival • Complimentary access to the Escape Lounge at London Stansted Airport • Dedicated Business Class Lounges at Dubai International Airport • Fine dining with exclusive wines and spirits • Bulgari amenity kits • Personal 23-inch screen • Personal in-seat mini-bar • Lie-flat Business Class seats • Generous 40kg baggage allowance EXPERIENCE TRUE LUXURY IN FIRST CLASS • Complimentary Chauffeur-drive service within 50 miles of London Stansted and in over 75 destinations across the Emirates network • Priority check-in, boarding and baggage arrival • Complimentary access to the Escape Lounge at London Stansted Airport • Dedicated First Class Lounges at Dubai International Airport • Dining on demand with a la carte multi-course meals created by top international chefs • Exclusive wines, champagnes and spirits • Bulgari amenity kits, Byredo skincare collection and Hydra Active moisturising pyjamas • Fully enclosed private suites with lie-flat beds • Personal in-seat mini-bar • Generous 50kg baggage allowance FLY EMIRATES FROM LONDON STANSTED For further information, please contact your CTM team.

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